Top contingent labour management pressures:
- organisational need to manage all facets of contingent labour
- increasing risks with managing independent contractors
- low visibility into all aspects of the contingent workforce
- need to enhance spend control on services and projects
Contingent labour management priorities:
- create more visibility into the entire talent pool
- drive visibility into Statement-of-Work (SOW) and services spending
- classify contingent workers and consultants properly
- reduce the risks associated with managing contractors
Best-in-class strategies for managing SOW-based projects and services:
- analysis / reporting
- real-time project portfolio
- proactive planning and budgeting
- proper tracking of project expenses
- supplier assessment / certification reviews
- consistent tracking against regulatory requirements
Best-in-class strategies for managing independent contractors:
- clearly defined / communicated compliance policies
- compliance onboarding process
- compliance evaluation test
- compliance offboarding process
- collaborative management of IC usage information
Best-in-class solution utilisation:
- vendor management system
- managed service provider
- recruitment process outsourcing
- business intelligence system
- independent contractor engagement specialist
To achieve best-in-class performance, companies must:
- leverage third-party enablers to enhance contingent labour processes
- utilise data analytics to gain intelligence on SOW-based projects
- properly onboard and offbroad all contractors and services
